Frequently Asked Questions (FAQs)
Q:What is Rewards Worldwide?
A:Rewards Worldwide is a discount savings and services program offered to members of the Global Citizens Association.
Q:What does it cost to join Rewards Worldwide?
A:Rewards Worldwide is free.
Q:Can I let my friends or family members use my membership?
A:Since membership is free, we recommend that you provide your friends or family members with information so they can enroll in this great program themselves. Please click here to send an email to your friends, or family members and earn free music downloads.
Q:Whom do I contact if I have questions about my membership?
A:You can contact Rewards Worldwide 24 hours a day via email at membersupport@rewardsworldwide.com. We respond to most email requests within 24 hours. In addition, you can call us toll-free at 1-866-293-9331, Monday through Friday between 8:00 a.m. and 5:00 p.m. Eastern time
Q:How do I resolve a problem with a product or service from one of the Rewards Worldwide benefit providers?
A:
We recommend you contact the benefit provider directly if you have a problem, a complaint, or a concern regarding one of your membership benefits.
If you are unable to resolve your issue, please send us a written summary of the problem, the steps you have taken to rectify the situation, and any correspondence you have received to
membersupport@rewardsworldwide.com
or mail: Rewards Worldwide
P.O. Box 497
Villanova, PA 19085-0497
Q:Does my membership expire?
A:Basic membership privileges do not expire
Q:How can I change my email address and/or password?
A:If your email or mailing address has changed, you can simply click here and update your information. A current email and mailing address will allow us to send you important information regarding your membership.
Q:I forgot my password, what do I do?
A:Please click here for instructions on retrieving your password.
Q:Will you rent or sell my name?
A:Your privacy is very important to us. We only make your name available to the reputable providers that are part of our program. By enrolling as a member, you have agreed to receive additional information about savings and discounts from these trusted providers. To learn more about our privacy policy, please click here.
Q:Will I get a membership card in the mail?
A:To be able to provide you with free access to our valuable members-only savings, we can only provide membership materials online. A membership card is not necessary to enjoy the benefits of Rewards Worldwide.
Q:If I am a member of another savings organization, can I still be a member?
A:Yes, membership in other savings programs does not preclude you from joining Rewards Worldwide and enjoying our exclusive member benefits.
Q:How do I cancel my membership?
A:You can cancel your membership by:
Sending an email to membersupport@rewardsworldwide.com
or bysending a cancellation notification to:
Rewards Worldwide
P.O. Box 497
Villanova, PA 19085-0497
